TERMS OF SERVICE and Privacy POLICY

 

updated and effective 2/16/2023

The website themoonismycalendar.com is operated by THE MOON IS MY CALENDAR, LLC (“we”, “our”, “us”, or “TMIMC”) and created on Squarespace. We respect your privacy and are committed to protecting your information. The Moon is my Calendar is the data controller that is based in Northern California, USA.

(1) Information Collection

Your provision of your personal information to us is completely voluntary. “Personal information” is information that can specifically identify you. We do not collect personal information unless you submit that information to us.

Any information you provide is used solely for the stated purpose unless you agree in advance to additional use (for example, you may be asked if you would like to be added to an email list). You may request at any time to be removed from our lists. Any information collected on this site will not be sold or shared with third parties.

What We Collect Automatically
Like many websites, we and our third party service providers, such as advertising and analytics providers, use cookies, web beacons and other data technologies to receive and store certain types of information when you interact with us through your computer or mobile device. Here are some of the types of information we collect:

Log & Device data. When you visit our site, we may automatically record information (“log data”), including information that your browser sends whenever you visit our site. This log data may include your web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location.

The website may use cookies, a type of technology that installs a small amount of information on a website user’s computer or other device to permit a website to, for example, recognize future visits using that computer or device. 

We do not sell, rent or lease its customer lists to third parties.

THE MOON IS MY CALENDAR may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TMIMC or the site; (b) protect and defend the rights or property of TMIMC; and/or (c) act under exigent circumstances to protect the personal safety of users of TMIMC, or the public.

Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Google Analytics offers a "Google Analytics Opt Out" tool which you can find here: https://tools.google.com/dlpage/gaoptout.

Your privacy is important to us. We provide reasonable and appropriate security measures in connection with securing Personal Information we collect. Though no method of transmission over the Internet, or method of electronic storage, is 100% secure.

(2) Third Party Information Disclaimer 

This website contains links to other sites. If you click on a third party link, you will be taken directly to that site which is governed by its own privacy notice. We strongly encourage you to read that privacy notice. We do not control that site and assume no responsibility for the content, policies or its practices.

(3) General Disclaimer 

The content on this website, and its associated social media pages, is provided for educational and informational purposes only. Information contained in these pages is not intended to be, and should not be taken as, advice. All information provided through this website, on our blog or through email subscription are provided "as-is, where-is" and without any warranties of any kind. The Moon is my Calendar Services are intended for and directed to adults over the age of 18. Our Services are not directed to minors and we do not knowingly collect personal information from minors. 

(4) Copyright & Trademark 

This site and all the information it contains, including, but not limited to, articles, blog posts, designs, drawings, illustrations, photographs, videos, opinions, text, guides, trademarks, trade names, service marks and logos ("Protected Information") are the property of The Moon is my Calendar and its contributors, and is protected from unauthorized use, copying, distribution and dissemination by U.S. Copyright law, trademark law, international conventions, and other intellectual property laws. All rights reserved. You may not use content on this website without The Moon is my Calendar's express written consent.

(5) Orders and Payments

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Payment Providers: We may provide paid products and/or services within the site. When we do, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy notice. 

This information is encrypted and transmitted to us in a secure way from the Squarespace shop to Stripe, Thrivecart, Shipstation Shippirate, and/or Paypal. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

(6) Returns and Refunds

Cancellation requests on non-digital items received prior to shipment will be honored with full refund. Digital goods including PDFS, and online courses are not refundable.

Cancellation requests received after shipment require that the buyer pay for the return shipment. Upon receipt of goods, and if they are in original condition, buyer will be refunded minus 25% restocking fee. Non-cancellation refunds will be honored only when product received is damaged or the wrong item is received. To cancel an order, change an order, or request a refund, please email themoonismycalendar@gmail.com.

We do not accept returns based on lack of reading descriptions in full.

Upon any membership registration, you will receive a password. This password should only be used by you. Your password cannot be transferred or shared with others. Due to the nature of courses and digital products, refunds are not accepted. Please make sure you are informed and ready to commit before purchasing.

(7) Shipping

International buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs. Orders may have to be received at your local post or customs office if import taxes are due. Please take into account the possibility of these charges prior to placing your order.

If we receive a returned international package due to import taxes not being paid and you choose to not have your order reshipped we will only issue store credit and depending on the size and length of time it took to return to us you may be subject to no store credit or a restocking fee deducted from your store credit.

Please understand that once your order ships we are no longer in control of what happens to your items, and any claims will need to be made with the Postal Service.

Once an item is marked as "delivered" no refunds or store credits will be issued. Read more about what you can do in this case here: www.usglobalmail.com/usps-says-delivered-but-no-package.

You can take the steps to submit a mail recovery request with the USPS here: www.usps.com/help/missing-mail.htm or make a claim here: www.usps.com/help/claims.htm

If you suspect an item has been stolen from your mailbox please file a postal theft report with your local authorities.

If the package should arrive as a return to us, we will gladly notify you and reship your order.

(8) Comments/Forums

This site and its services are designed to be a supportive and respectful community. As such, you agree that you will not:

  • Use hateful, abusive, offensive, or obscene language towards others

  • Use (or attempt to use) another person’s account

  • Post material that infringes on another person’s intellectual property rights

  • Send spam or solicit other members, participants, or users

If you do any of these things, we may remove your content or cancel your account.

(9) Surveys and Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. See themoonismycalendar.com/giveaway for more details.

(10) Affiliate Links Disclosure - In 2015, the Federal Trade Commission released their new rules for Disclosure ComplianceThese rules are set in place to ensure that readers or viewers of web media (blogs, Youtube videos, etc.) know if the blogger/presenter is sponsored, endorsed, or partnered with a different company. In compliance with the FTC guidelines, please assume the following about links and posts on this site: Any of the links on themoonismycalendar.com that are marked as such are affiliate links.

(11) Terms

If and when the term ‘lifetime’ is referred to in any marketing materials, website or software, the definition of ‘lifetime’ should be understood as the lifetime of the software platform in its current version. In other words, while it can typically be expected that updates to the platform are often free, certain upgrades may require additional purchases to access. We reserve the right to alter the pricing structure for access to the platform at any time. Online Courses are available for up to 3 months after the official end date of the course, however online courses may be retired at our discretion after the material has been delivered.

(12) Changes to the Policy

We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to visit our site after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent on the new policy.

If you have any questions or comments about this policy, please contact us at themoonismycalendar@gmail.com

By reading or using this website, you indicate your acceptance and agreement with the listed terms and information. If you do not accept these terms, please do not use this website or purchase products or courses from us.